# Position Description & Details

Manager - Caribou Coffee Shop (MIN0078)



  • Command high standards of themselves, working for the greater good of the Company.
  • Focus on meeting and exceeding sales goals.
  • Grow sales by delivering top-quality products through timely and friendly service in clean, pleasant surroundings.
  • Train and develop the Team to deliver excellent guest service each day — providing regular feedback and coaching.
  • Lead by example, dividing time equally among associates and guests.
  • Channel successful sales and marketing efforts with local communities.
  • Develop and maintain relationships with vendors.
  • Provide excellent guest service to assure that all guests leave satisfied and will return
  • Responsible for protecting the interests in the store (ie. shoplifters, cash control, etc.)
  • Greet guests; resolve customer complaints and inquiries.
  • Perform all job duties in a manner safe to self and others.
  • Perform other duties as assigned.
  • Must have good knowledge of wiorking the cash register
  • Opening and closing procedures
  • Maintaining the coffee department and putting away stock
  • Perform all job duties in a manner safe to self and others
  • Perform all other duties as assigned


• A minimum of one year of management experience required, and 2+ years of restaurant, retail, or guest service experience and/or combined experience and education preferred.

• Experience with sales building, P&L statements, recruiting, and training.

• High school diploma or equivalent.

• Food Safety Manager Certified preferred or certification within 90-days of employment.

• Must have reliable transportation & a valid driver’s license.

• Must be 18 years of age or older.


Available Benefits:


-Health, Dental, Vision Insurance

-401k with up to 4% company match

-Company Provided Life and ADD Insurance

-Company Provided Short Term Disability

-Voluntary Long Term Disability


-Associate Discount


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