# Stay Safe, Stay Healthy
We want to ensure we answer your questions and explain how we're serving our customers, associates, suppliers and communities. The information we've provided is based on what we know today and may be updated during this rapidly changing situation.
“It is essential for us to continue to do business in a safe, clean environment to bring you products that meet your needs,” said Bob Jaskolski, Trig’s President and CEO. “We want to be available at all times for everyone. From parents now home with children needing to shop early, those guests between shifts, or emergency staff coming and going to their shifts, we want you to know we are here to support all of you in our communities.”
Upated 2/12/2021
The Covid-19 vaccine is currently under allocation. The Wisconsin Department of Health Services and the CDC have prioritized front line heath care workers, first responders, residents of long-term care facilities and adults over age 65 as the groups who are currently eligible to receive a vaccine. Trig’s pharmacists are strictly adhering to all guidance from health officials and are administering all available doses of vaccine as swiftly as possible. If you believe you are eligible to receive the vaccine and would like to be placed on our wait list, please click here take our survey. Once a qualifying survey has been completed you will be placed on the wait list for a vaccine and will receive a call from our appointment coordinator when your dose is available. If you have individual questions regarding the vaccine you can also call 1-833-435-7884 for assistance.
Groups who are eligible to receive the vaccine are rolling out in a step-wise fashion. Those who are currently eligible include:
If you believe you are currently eligible to receive the vaccine and would like to be added to the wait list, please click here to begin the survey. Once a qualifying survey has been completed you will be placed on the wait list for a vaccine and will receive a call from our appointment coordinator when your dose is available.
We are working with state and federal officials to get everything set up, but they are still determining many of the processes and procedures for early distribution. The first phases of vaccine distribution will be highly regulated so we will be following their instruction regarding who receives the vaccines. It is looking like it will be closer to the middle of 2021 before the vaccine will be widely available for the general population. More information will be available to our guests as we approach that stage.
The best way to answer this is to check with your local health department. Current Phases are not all rolling out at one time and are instead being implemented in a step-wise fashion. Currently, those eligible to receive the vaccine are: Healthcare workers, Long-Term care facilities and their residents, Law Enforcement and Firefighters, People Age 65+ (starting 1/25/2021)
There will be other pharmacies administering the vaccines. They will be allocated certain amounts of the vaccine just like we are. Our goal is to contribute to communities and adhere to the guidelines put forth by the CDC and local health departments. Trig’s has a unique footprint in central and northern WI, which will enable us to serve people in rural areas.
We are gathering our information from common public sources to determine its safety and effectiveness. It is also a good idea to consult with your health care provider regarding your personal care. Here are some resources that we find helpful: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/vaccine-benefits.html https://www.cdc.gov/coronavirus/2019-ncov/vaccines/safety.html
Yes, we would recommend persons identified as a candidate consider getting the vaccine, weighing the benefits vs the risks. To find more information about effectiveness and possible risks go here: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/vaccine-benefits.html. When it becomes available to the public, it is important for each person to work with their health care provider to weigh the benefits vs the risks and make an informed decision. Please see some information below on those who should NOT get the vaccine.
CDC considers a history of the following to be reason NOT to get vaccinated with either the Pfizer-BioNTech or Moderna COVID-19 vaccines:
Right now it requires that each person receives 2 doses, either 3 or 4 weeks apart, depending on which vaccine manufacturer you receive.
Vaccine doses purchased with U.S. taxpayer dollars will be given to the American people at no cost. However, vaccine providers will be able to charge administration fees for giving or administering the shot to someone. Vaccine providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund.
Yes. Early evidence suggests that the vaccine provides more superior protection than the immunity obtained from a previous infection. Follow this link to learn more about this fact and more: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/vaccine-benefits/facts.html
Is Trig's planning to remain open?
Our doors remain open and our associates are committed to continuing to serve our customers.
Will Trig's open earlier or close later?
We are maintaining our regular store hours:
Will Trig's offer special hours for seniors or immunocompromised individuals?
We have scheduled priority shopping for our seniors, pregnant women, or those who may be immuno-compromised to shop from 7-8 a.m. daily.
We recognize everyone has different circumstances and may be in need of our services that open later than our store (e.g. pharmacy) so we will keep hours open to everyone at all times but ask that you honor the above time as much as possible. We appreciate your understanding and support. We also recommend using our online grocery delivery and pickup services at TrigsToGo.com.
When are you receiving more product?
We are working with our suppliers to replenish product as quickly as possible. We have no reason to expect long-term shortages for the vast majority of our products, but we may experience sporadic product shortages.
What is Trig's doing to ensure product availability?
We have implemented temporary purchase limits on high-demand products. Look for signage in-store or indications of limited quantities while shopping TrigsToGo.com for specific quantity restrictions.
Will Trig's be offering rain checks?
Because we can’t predict the supply of products or what inventory levels may be, we will not be offering rain checks until further notice.
What is Trig's doing to ensure the health and safety of its customers and associates?
Effective, July 27th, masks are required of all guests ages 5 and over except for those with medical conditions or disabilities that prevent them from wearing a mask. If a guest does not have a mask, a disposable mask may be purchased at the Guest Services counter for $1.00. Cloth masks are also available for sale in store (while supplies last). All Trig’s associates and business partners will continue to wear masks. Let’s do what we can to keep each other safe.
What is Trig's doing to increase sanitation efforts?
In addition to our already strict sanitation and food safety standards, we've put in place additional resources dedicated to cleaning at each store. We have also staffed an individual who will be actively cleaning carts between each use.
How is Trig's enforcing social distancing in its stores?
We have posted signs and floor decals to encourage the practice of social distancing, consistent with the recommendations from public health officials.
Is Trig's currently accepting returns?
To mitigate risk, we will not be accepting returns or issuing refunds at this time. All sales are final.
Will Trig's continue to have food and beverage sampling in the store?
We have stopped all product demonstrations and sampling, including wine and beer by the glass in our Cellar 70, until further notice, including demonstrations by Trig's associates and external vendors.
Is TrigsToGo.com grocery delivery and curbside click & collect still available?
Yes. Our e-commerce site is available 24/7 for you to schedule delivery or click & collect (pick up) of your grocery order. We offer contactless delivery and pickup. We want to provide you access to your favorite Trig's products while helping you feel safe, whether that is to practice social distancing with safety precautions while visiting us in-store, or shopping TrigsToGo. Our goal is to provide you with the quality products and personal service you have come to know with our stores, even when you choose to visit us online!
Is Trig's currently hiring?
Trig's is currently hiring for temporary, seasonal, and part-time placement at all locations. We have immediate openings in our stores and Trig's Smokehouse. Click here to apply.