We want to ensure we answer your questions and explain how we're serving our customers, associates, suppliers and communities. The information we've provided is based on what we know today and may be updated during this rapidly changing situation.
“It is essential for us to continue to do business in a safe, clean environment to bring you products that meet your needs,” said Bob Jaskolski, Trig’s President and CEO. “We want to be available at all times for everyone. From parents now home with children needing to shop early, those guests between shifts, or emergency staff coming and going to their shifts, we want you to know we are here to support all of you in our communities.”
Is Trig's planning to remain open?
Our doors remain open and our associates are committed to continuing to serve our customers.
Will Trig's open earlier or close later?
We are maintaining our regular store hours:
Will Trig's offer special hours for seniors or immunocompromised individuals?
We have scheduled priority shopping for our seniors, pregnant women, or those who may be immuno-compromised to shop from 7-8 a.m. daily.
We recognize everyone has different circumstances and may be in need of our services that open later than our store (e.g. pharmacy) so we will keep hours open to everyone at all times but ask that you honor the above time as much as possible. We appreciate your understanding and support. We also recommend using our online grocery delivery and pickup services at TrigsToGo.com.
When are you receiving more product?
We are working with our suppliers to replenish product as quickly as possible. We have no reason to expect long-term shortages for the vast majority of our products, but we may experience sporadic product shortages.
What is Trig's doing to ensure product availability?
We have implemented temporary purchase limits on high-demand products. Look for signage in-store or indications of limited quantities while shopping TrigsToGo.com for specific quantity restrictions.
Will Trig's be offering rain checks?
Because we can’t predict the supply of products or what inventory levels may be, we will not be offering rain checks until further notice.
What is Trig's doing to ensure the health and safety of its customers and associates?
Effective, July 27th, masks are required of all guests ages 5 and over except for those with medical conditions or disabilities that prevent them from wearing a mask. If a guest does not have a mask, a disposable mask may be purchased at the Guest Services counter for $1.00. Cloth masks are also available for sale in store (while supplies last). All Trig’s associates and business partners will continue to wear masks. Let’s do what we can to keep each other safe.
What is Trig's doing to increase sanitation efforts?
In addition to our already strict sanitation and food safety standards, we've put in place additional resources dedicated to cleaning at each store. We have also staffed an individual who will be actively cleaning carts between each use.
How is Trig's enforcing social distancing in its stores?
We have posted signs and floor decals to encourage the practice of social distancing, consistent with the recommendations from public health officials.
Is Trig's currently accepting returns?
To mitigate risk, we will not be accepting returns or issuing refunds at this time. All sales are final.
Will Trig's continue to have food and beverage sampling in the store?
We have stopped all product demonstrations and sampling, including wine and beer by the glass in our Cellar 70, until further notice, including demonstrations by Trig's associates and external vendors.
Is TrigsToGo.com grocery delivery and curbside click & collect still available?
Yes. Our e-commerce site is available 24/7 for you to schedule delivery or click & collect (pick up) of your grocery order. We offer contactless delivery and pickup. We want to provide you access to your favorite Trig's products while helping you feel safe, whether that is to practice social distancing with safety precautions while visiting us in-store, or shopping TrigsToGo. Our goal is to provide you with the quality products and personal service you have come to know with our stores, even when you choose to visit us online!
Is Trig's currently hiring?
Trig's is currently hiring for temporary, seasonal, and part-time placement at all locations. We have immediate openings in our stores and Trig's Smokehouse. Click here to apply.